Política de Privacidad de Reylos

Reylos Glass, Inc. y sus subsidiarias (colectivamente “Reylos” o “nosotros”) respetan su privacidad. Al usar nuestros sitios web, blogs, redes sociales y comunicaciones electrónicas, podemos recopilar su Información Personal.

Alcance de la Política
Esta Política de Privacidad aplica a la Información Personal que recopilamos en “ReylosGlass.com” y en cualquier otro sitio web oficial de Reylos, incluyendo, pero no limitado a, las redes sociales de Reylos y otras aplicaciones relacionadas con productos y servicios Reylos (colectivamente, los “Sitios”).

Información Personal:
“Información Personal” significa cualquier dato que pueda usarse para identificar a una persona (o hogar), incluyendo, pero no limitado a, identificadores (ej. nombres, números telefónicos, direcciones postales, correos electrónicos, números de seguridad social), información familiar (ej. nombres de cónyuge/pareja, hijos o dependientes, fechas de nacimiento), características protegidas (ej. raza, etnia), información biométrica (ej. huellas dactilares, firmas), actividad en redes electrónicas (ej. historial de navegación o búsqueda, interacción con los Sitios), información de pago (ej. datos de tarjeta de crédito), ubicación (ej. GPS, dirección IP), información laboral, educativa, u otra información no pública única para usted. También incluye datos que, combinados con otros, como tipo de navegador, URL de sitios visitados, proveedor de internet, sistema operativo y dirección IP, permiten identificarle.

Sitios de Terceros:
Cuando proporciona Información Personal en un sitio de terceros, esa información puede ser recolectada por dicho tercero. Solo la Información Personal recopilada directamente por Reylos o en su nombre está cubierta por esta Política. La información recopilada por terceros está sujeta a las políticas de privacidad de esos terceros. Las elecciones de privacidad que haga con terceros no aplican a nuestra recopilación. Nuestros Sitios pueden contener enlaces a sitios no controlados por Reylos, por lo que no somos responsables de sus prácticas. Reylos puede usar servicios de terceros (como Facebook u otras redes sociales) para mejorar la experiencia online, que pueden usar cookies, balizas web y otras tecnologías para recolectar datos y mostrar anuncios.

Su Consentimiento
Consumidores adultos:
Al usar los Sitios, usted acepta los términos de esta Política y autoriza a Reylos a procesar, usar y posiblemente divulgar su Información Personal según se indica. Algunas partes de los Sitios pueden solicitar información de contacto, incluyendo números telefónicos. Al proporcionarlos, usted autoriza a Reylos a contactarle vía mensajes SMS, llamadas con mensajes pregrabados o voz artificial, y sistemas automáticos de marcación o mensajería.

Las llamadas telefónicas pueden ser grabadas. Al proporcionar información por teléfono, usted acepta los términos de esta Política.

Independientemente de elecciones previas para recibir o no telemarketing o SMS, al proporcionar su información usted autoriza expresamente el contacto con fines relacionados a productos y servicios Reylos, incluyendo mensajes publicitarios o telemarketing, a los números que nos proporcione ahora o en el futuro. Usted certifica que los números son suyos y que nos notificará si dejan de serlo. Su proveedor telefónico puede cobrarle por estos servicios. Puede revocar este consentimiento en cualquier momento para cada método de comunicación.

Información sobre menores:
Los Sitios no están dirigidos ni diseñados para menores. Reylos no comercializa a menores ni recopila intencionalmente Información Personal de ellos. Si descubrimos que tenemos datos de menores sin autorización, tomaremos medidas razonables para eliminar esa información.

Información que recopilamos sobre usted

Información de contacto: Nombres, usuario, nombre de empresa (si aplica), historial de compras, direcciones de facturación y envío, teléfonos, correos electrónicos, ubicación de compra y otros datos digitales.
Información de pago: Datos de tarjetas, cheques o servicios como PayPal para procesar pagos y prevenir fraudes. No se usan para otros fines.
Información para reclamos de garantía: Datos necesarios para procesar y validar garantías.
Información demográfica: Datos sobre quién es usted para mejorar nuestros servicios y productos.
Información de ubicación: Datos obtenidos vía GPS o IP para localizar distribuidores cercanos.
Comunicaciones y promociones: Información que nos proporciona al contactarnos o participar en promociones, blogs, redes sociales o formularios.
Encuestas y sondeos: Datos anónimos recopilados para mejorar los Sitios y crear contenido relevante.
Otra información: Datos sobre su navegador, páginas visitadas, sitio anterior y destino tras salir de los Sitios.

Cómo recopilamos su información

Usted nos la proporciona directamente a través de formularios, compras o comunicaciones.
Herramientas analíticas: Registramos datos automáticamente (ej. IP, navegador, sistema operativo, patrones de clics).
Cookies: Usamos cookies para entender la interacción con los Sitios y recordar preferencias. Puede gestionar cookies en la configuración de su navegador.

Uso de su información
Además de los fines comerciales mencionados, usamos su Información Personal para:

Investigación de mercado y análisis.
Proveer descripciones y ofertas personalizadas.
Mostrar publicidad relevante.
Medir la efectividad de marketing.
Agendar citas a domicilio.
Generar prospectos o ventas adicionales.
Facilitar financiamiento y transacciones.
Cumplir obligaciones legales y contractuales.

Compartir Información Personal con terceros
Al usar los Sitios, acepta que Reylos puede compartir su Información Personal con subsidiarias, afiliados y terceros como distribuidores, proveedores o socios para fines comerciales legítimos, incluyendo contacto, cumplimiento de pedidos, financiamiento, asistencia, cumplimiento legal y protección de derechos. Reylos toma medidas razonables para que terceros mantengan la confidencialidad, aunque no garantiza totalmente la seguridad externa.

Seguridad
Reylos sigue estándares industriales para proteger la Información Personal, restringiendo el acceso a usuarios autorizados y usando medidas razonables para evitar accesos no autorizados. No obstante, ninguna transmisión o almacenamiento digital es 100% seguro, por lo que aunque hacemos esfuerzos comerciales aceptables, no garantizamos seguridad absoluta.

Cambios a la Política de Privacidad
Podemos actualizar esta Política periódicamente. Las revisiones se publicarán en esta página y serán efectivas inmediatamente. Usted acepta revisar la política cuando visite los Sitios.

Acceso y eliminación de Información Personal
Puede solicitar acceso o eliminación de su Información Personal, previa verificación de identidad. Reylos puede retener información cuando sea necesario por obligaciones legales, transacciones pendientes, seguridad, o usos legítimos compatibles, como:

Completar contratos.
Prevenir fraudes o actividades ilegales.
Reparar errores técnicos.
Cumplir derechos legales o de libre expresión.
Cumplir leyes locales, como la Ley de Seguridad de Comunicaciones de Florida.
Investigación científica o estadística pública.
Mantener garantías o retiros de producto.
Uso interno legítimo.

What our clients say

Reylos Glass

5.0

Basado en 361 reseñas.

valóranos en

Cesar Gonzalez

16:56 14 Apr 25

I usually do my own home improvement projects on my own because most workers these days don’t take pride in their work and are sloppy. With Reylos Glass, I decided to give them the opportunity to prove me wrong and THEY DID!…BIG TIME!’…from the start the crew came in and reviewed the tasks of the day with me and what their plan was to keep my home clean while they worked. They immediately cover the floors and sealed off the front entrance to avoid the dust to come in the house. Overall an outstanding job from beginning to end, these guys were proud of their profession and you can tell by the quality of work!!..I will recommend Reylos to anyone that needs windows and doors, special thanks to the crew(Rolando and Chino), thank for taking your and care of my house!

Yeny Milanes

14:41 14 Apr 25

Very happy with Reylo Glass company. The installers and supervisor were very knowledgeable and amazing doing their work. I definitely recommend Reylo Glass company to all my friends.

Yesenia Martinez

15:38 01 Apr 25

I recently had hurricane impact windows installed throughout my home by Reylos Glass, and I couldn't be happier with the experience! From start to finish, their service was reliable and punctual. Supervisor Jorge expertly managed the project, ensuring everything ran smoothly. The installers, Carlos and Javier, were outstanding—dedicated and skilled workers who took great care in their craftsmanship. I highly recommend Reylos Glass for anyone looking for quality window installations!

Linet Blas

23:46 26 Mar 25

The quality and appearance of the impact windows are incredible. I am truly satisfied with the work done. Thanks to Reylos Glass for paying attention to each detail . I also want to say thank you Eduardo for the excellent customer service and Cesar's installation crew for their professionalism and effectiveness I would highly recommend them to anyone.

Yadira Medina

01:11 22 Jan 25

The best product overall at the best price. Reylos Glass exceded our expectations. The customer service was excellent from the salesperson to the receptionist, supervisor and the installation crew. The company was reliable at all times. They delivered the product and completed the installation by the promised date. It took them 3 days on which the team worked tirelessly and took great care of the house. They covered our furniture and floors to protect them from dust and scratches. The house looks great and we are very happy with Reylos Glass. Highly recommended!

Eleanor Sparrock

17:51 06 Sep 24

Your representative, Leonel Telleria, was extremely polite and patient with me whenever I had questions. It was such a pleasure doing business with him and I’m sure he is an asset to your company!

abdel cabrera

15:25 06 Aug 24

Reylos Glass is the Best Company in Impact Windows & Doors Supplies. I have the Best Experience Ever in my Property, they made an Outstanding Job!! I recomended 100%!!

Howard Fendell

17:19 31 Jul 24

I had my windows and sliders replaced by Reylos glass. They did an excellent job, we faced unexpected problems with the condition of my old windows and Reylos handled it very well. I want to commend Leo, Carlos and Ceasar and Thank them for a job well done
I highly recommend this company

Alejandro Sanchez

23:19 26 Jul 24

Excellent Service and Quality

I recently purchased impact windows from Reylos Glass and couldn’t be happier with the service and quality. The customer service was outstanding throughout the entire process, and the installation was done perfectly. The windows and doors look great and perform exceptionally well. Highly recommend Reylos Glass for anyone needing quality impact windows!

Robert Petasne

15:53 03 Jul 24

REYLOS TEAM was impecable in installing my 4 impact windows and 2 sliders at Biscayne Cove. Complex installation requiring coordination with condo management, condo structural engineer, and concrete restoration contractor. From Leonel in sales, to Carlos in on site management, to Cesar leading the installers ALL very present, all the installers, transparent, and put their best efforts and beyond, in accomplishing this installation with all my custom needs in mind. Everything delivered according to specs and time and quoted cost. Very recommendable. Thank you REYLOS TEAM.

Belkis Santana

14:04 10 Jun 24

Excellent service, fair price and a great teamwork.
Ricardo Bestard is a really nice salesman, he has always a good customer service actitudes with the customer and he is always there to answers any kind of questions.

Zulaikha Tokhi

16:22 10 May 24

Love love love my new windows and sliding door!!! It was great working with Reylos Glass!!! The team is honest and professional and reliable. My apartment finally looks complete.

Rafael Gonzalez

16:37 03 May 24

This has to be one of the best companies I’ve ever had to deal with the sales person SaLoMe has been on top of every part of my order and installation. I highly recommend not only this company, but this sales person I never felt abandoned.?????

Madeleyne Herrera

21:56 04 Apr 24

Everything was easy and transparent . Thank you so much especially to Ricardo and Carlos for your professionalism and dedication. I’m in love with my front door .

Gianmarco Carpena Cier

18:00 18 Feb 24

We replaced 6 windows at our new home. We were very happy with the service and patience during the process. They were very professional and careful when replacing the windows. Recommended 100%!

Damian Milanak

16:34 22 Jan 24

After getting 6 other companies' estimates for 21 windows and doors and comparing them; I chose Reylos and I'm so glad I did. Not only was their product of metal windows and glass sliding doors superior to the others, their price was more than fair. It was great value for the money.
I also want to add that the communication I had with them through phone calls and texts was superior. Javier always responded to all my questions and concerns. The guy who measured, installers and owner were very courteous, helpful and professional.
I have no concerns regarding this company and would highly recommend them to anyone.

Lourdes Montalvan

00:15 24 Oct 23

Excellent professional service. Very responsive. Competitive pricing and high quality product. Great customer service from Ricardo who went above and beyond to satisfy his customers. Highly recommended

ActivityAnalysisOT Play to Learn with Margarita

19:07 23 Oct 23

Excellent service! The price of the window was tight. They delivered as promised and accompanied us until permit was approved and finalized. Very diligent and professional. Whatever was in their hands to facilitate this process they did. Very happy to have used them and I highly recommend their services.

Hiselda Gonzalez

15:03 05 Oct 23

Great company, I highly recommend it. They replaced my windows and doors and the service was very professional and expertise. The whole team provided a great customer service, always available and helpful. Ricardo Josue Bestard gave me a very knowledgeable presentation and helped me select the best option for my house, excellent seller. The owner Raul came by my property to confirm right measurements and explained again all steps of the process, very attentive. Windows and doors arrived when it was planned, Maria Karla and Monica were always in touch with me, keeping me informed in a very cordial way. Installers were awesome, very fast and clean. I have nothing but good comments , totally satisfied with the work. Thank you

Robinson Delahoz

14:49 30 Sep 23

Great presentation with javier!!!! Explained everything and gave us clear options on the windows and doors for the house. Will definitely go with this company to install our doors and windows.!!!! Will update everyone on the work

David D

20:23 28 Aug 23

My neighbor contracted Reylos Glass for his house's storm doors and windows. I reached out to Reylos based on his recommendation. Ricardo was great (friendly, helpful, accommodating). The office has good communication skills. Monica and Claudia, thank you for your wonderful personalities and people skills. You're ALL A+. Very detailed and reliable. The delivery crew was punctual and professional. The installation cre staff was attentive and considerate. My wife is very allergic. They went out of their way to keep the dust to a bare minimum as per Monica's instructions. I'm currently waiting on a follow-up issue and hoping it'll be resolved soon.

Ernesto Morales

15:17 16 Aug 23

The person who guided us through the process, Ricardo Bestard is not only knowledgeable and professional, he is also a very kind and helpful guy. He explained me pros and cons of different types of glass and helped me to buy the most adequate one for us. His follow up has been good also to keep us on the loop. I already received an email from the assistant coordinator. She gave me the most likely date for installation. As soon as I have my job completed I will post again.
Ernesto.

Emmanuel Marcos

20:03 26 May 23

Excellent company, fair prices and amazing service! Javier was excellent in helping choose the type of windows and gave me multiple estimates.Monica helped me during the payment process and delivery/install phase. Great team! The delivery guys and the installers are very professional and fast! The job was finished in a day! Thank you Reylos Glass! Keep it up! They are in Miami and came to palm beach county to install! Thanks again!

Fernando Cebada Madrazo

22:01 18 Jan 23

Reyloss Glass replaced 3 sliding doors and two small windows.
We are very happy with the result, from the design, the plan and the execution the team was very professional with a lot of experience.
The installers did an excellent job, taking care of every detail, even though it might take some more work to overcome any challenge that may appear.
The were very careful with my home during the works doing zero damage.
The price was on average, not too expensive, not too cheap.
I would recommend them 100%.

Bryan Hocevar

14:53 10 Jan 23

Reylos Glass replaced my front door with a high impact door on my condo. Javier was easy and patient to work with...the install crew was great, very professional and clean, protected the inside space very well from dust and debris. Job well done by the Reylos Glass team.

Gail Taylor

18:17 06 Dec 22

I had one of my broken impact windows replaced. The guys that did the job was very prompt, easy to communicate with. Very respectful and protective of my property. The installation was very seamless, neat and the area was cleaned up after they was finished.

Remy Dou

22:58 11 Sep 22

Reylos Glass truly lives up to their motto—quality and confidence. Our custom impact windows look amazing, they were installed in a day and a half without issues, and the workers were kind and respectful. Raul Losada, the owner, came out to confirm the quality of the work. He walked us through everything and was very kind. Plus he gave us a very good price!

Angel Sanchez

22:57 11 Sep 22

Reylos Glass really help a lot not just on providing a great new look to my house but also protect my house and family…highly recommend them for impact windows and doors

Jeannette Coto Dou

18:47 19 Aug 20

Reylos Glass was very responsive and reliable. They provided me a very detailed quote via email and visited the home twice to ensure they had the right measurements. The windows and doors arrived when they said they would. They also installed them within 2 days or less - and kept everything cleaned. Raul the owner called many times to follow up before and after installation. 100% recommend this company. Very happy with the product and installation.